Your Choice Customer Service
171 East Main Street
Waterbury, CT 06702
United States
Waterbury, CT 06702
United States
Hours:(not specified)
Payment Types:Discover, PayPal, ATM/Debit Card, Visa, MasterCard, Check, American Express
Categories:Accounting and Bookkeeping, Animal and Humane Societies, Charter Flights, Concierge Services, Consulting, Cruises, Employment, Hotels and Lodging, Limos and Shuttles, Travel Agents
Description:Your Choice Customer Service, is one of the leading providers of Call Center Services. Our specialty is in the area of inbound and outbound customer service, sales, virtual personal assistants, email management, online chat, and appointment setting. We offer flexible scheduling and allow some of our employees to work from the luxuries of their homes offices. Our client base consists of both local and global brand companies.
We strive for undisputed customer satisfaction while saving our clients time and money. Our virtual platform provides flexibility for our agents and round the clock 24/7/365 coverage for our clients. Top notch white glove service is demonstrated at all times in order to give the customer the best experience and a complete solution that best suit their individual need. Our packages are customizable as such we will tailor a solution to meet your companys' budget and need.
We strive for undisputed customer satisfaction while saving our clients time and money. Our virtual platform provides flexibility for our agents and round the clock 24/7/365 coverage for our clients. Top notch white glove service is demonstrated at all times in order to give the customer the best experience and a complete solution that best suit their individual need. Our packages are customizable as such we will tailor a solution to meet your companys' budget and need.
Services:
| Service | Duration | Price | ||
|---|---|---|---|---|
Call Center Services
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| Inbound and Outbound Customer Service and Sales AgentsOur team of customer service and sales agents are the best in the industry. We pair each client with well trained professionals who are best suited to handle the tasks at hand. Our agents are available 24/7/365 and can handle any call volume. | 30 minutes | book now | ||
| Sales
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| Client Account ExecutiveWe have an immediate need for Sales Professionals who are self-driven and love to achieve! Candidates with past sales experience as well as fresh graduates are welcome to apply. This is a commission Based opportunity…earn BIG BUCK$$. Responsibilities: • Acquire companies that have no significant revenue history with our organization by selling our products and services. Initiate and develop a strong relationship with companies. Determine customers’ needs, and prepare proposals to sell services that address these needs. Give online demonstrations to clients in order to handle objections and convince customers to buy. Manage growth of new business by transitioning them to be loyal customers. Develops new business by analyzing account potential; initiating, developing, and closing sales; recommending new applications and sales strategies. Identifies development potential in accounts by studying current business; interviewing key customer personnel and company personnel who have worked with customer; identifying and evaluating additional needs; analyzing opportunities. Initiates sales process by building relationships; qualifying potential; scheduling appointments. Develops sales by making initial presentation; explaining product and service enhancements and additions; introducing new products and services. Develops new applications by preparing specifications; conferring with product engineering. Closes sales by overcoming objections; preparing contracts. Contributes information to sales strategies by evaluating current product results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. | 30 minutes | book now | ||
| Virtual Personal Assistants
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| Administrative AssistantsWe are able to match you with a Personal Assistant that would best suit your needs. Our Personal Assistants completes your office tasks from their own office. They do this by using typical communication methods such as the telephone, fax machine, and, of course, the Internet. Virtual Assistants (VA) can take your calls, prepare documents, manage databases, handle sales and Internet marketing projects, manage your mail flow, book your travel arrangements, and keep your schedule. The only thing a VA could not handle, given the distance, is paper filing and getting you coffee. | 30 minutes | book now | ||
| Appointment Setting
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| Booking appointments, travel arrangementsOur Appointment Setters will take your calls to schedule appointments, make your travel arrangements, and manage your calendar to ensure efficiency and accuracy on a daily or on an as needed basis. | 30 minutes | book now | ||
| Online Chat
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| Online Chat Customer Service and Sales AgentsOnline Chat Sales and Customer Service Representatives will assist customers/clients who are browsing on your website. These representatives are capable of completing sales transactions as well as providing the customers/clients with information on products and services as well as directives to make their browsing or shopping experience satisfactory. | 30 minutes | book now | ||
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